Store Policies

Things You Need to Know

We founded Mayank Jain Pottery with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Shipping

Orders are usually shipped within 3 days and are delivered within 7-12 days.

Tracking details are shared as soon as the order is on its way.

Returns

These are handmade items, and there may be a slight variation between the images you see on the site and the actual products. Items once ordered and shipped cannot be returned. Items are packed really well to be transit safe, but just in case you receive a damaged piece, please send it back and I will be happy to offer a refund or a replacement.